Support Center

I've made a reservation; how do I pay for it?

Last Updated: Jan 21, 2018 12:49AM CST
In order to confirm your reservation a 50% deposit is required. This deposit will be applied to the cost of your event and the balance will be due immediately prior to the start time of your reserved time. If the deposit is not received within 7 days from your Booking Date, then the reserved time is subject to cancellation at WhirlyBall’s sole discretion and without notice. If another group requests your tentatively reserved time within those 7 days, then you will be given the opportunity to guarantee your reservation prior to its release to another party.

Package Confirmation: Party Packages (events which include food and/or beverages) must be confirmed with a 50% deposit, otherwise space will be released. This deposit will be applied to the cost of your event and the balance will be due immediately prior to the start of your event. If the deposit is not received within 7 days, then the space is subject to cancellation at WhirlyBall’s sole discretion. If another group requests your tentatively reserved time within those 7 days, then you will be given the opportunity to guarantee your reservation prior to its release to another party. Party Packages contracted within fourteen days of the scheduled event must be paid in full upon execution of the party package contract and are non-refundable. Again, no outside food or beverages are allowed.

If you choose to pay your deposit by credit card, you may pay your deposit securely online from our reservation system or in person at any of our locations. If you choose to pay your deposit by company check, then it must be received in the Events Office no later than ten (10) business days prior to the event date. WhirlyBall does not offer corporate billing.

You will be billed for the number of guests listed on your event confirmation form (Contract) or the number of guests served whichever is greater. Increases in the final guest count for food orders must be forwarded to the WhirlyBall Events Office no later than 5:00 PM, three (3) days prior to the event. The WhirlyBall court time identified on your confirmation form above may not be modified once the Contract has been accepted.

The unpaid balance of the Contract is due immediately prior to the start of the event. WhirlyBall accepts Cash, Travelers Checks, Money Orders and All Major Credit Cards on the day of the event. If a credit card is used for final payment, the CARDHOLDER MUST BE PRESENT with the credit card. In the event the cardholder will not be present, then full payment should be made prior to the event through our reservation system.

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9cdbd6a99dbc15bc93e979c383003d35@whirlyball.desk-mail.com
https://cdn.desk.com/
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